"i know you got more tears to share babe"

"so come on, come on, come on and cry, cry baby" -janis joplin

reps have been calling into our sales line all morning complaining that they've been holding for a long time for customer service. they get mad at me because i can't help them.

me: sir, i create investment proposals, i can't help you with your distribution request.

rep: BUT I'VE BEEN WAITING ON HOLD FOR 20 MINUTES!

it's like going to london and looking for a wal-mart. you can kick and scream at every person you meet, demanding they tell you where wal-mart is but there is no wal-mart in london. you can threaten people, you can throw a tantrum, but no matter how loud you whine, you just can't have it. i can't help you.

i'm sorry you have to sit on hold. is this a new concept for people? i have to sit on hold for airlines, for my credit card company, my electric company, gas company, cable company, bank, cell phone company, computer support, furniture delivery service, e*trade support, my gym, the DMV, the dentist's office, the doctor's office. i have to wait in line at starbucks, au bon pain, the grocery store, the subway turnstyle, the on ramp to the highway, the drug store, the music store, etc. you can cry and bitch but you still have to wait like everyone else for every goddamm service in america.

here's a poem i wrote in honor of today:

wait, wait, wait
you just have to wait
it may not be great but you still have to wait!
don't playa hate
cuz we all hafta wait
i know it gets old when you're sitting on hold,
but it doesn't give you the right to be cold!
you may want to whine when you're standing on line,
but your situation isn't any different than mine!
sometimes when you dial it may take a while,
but don't forget to say thank you with a smile!
you may get blue when your sitting in the queue,
but i think you should go fuck yourself!